Dairy Queen Grill Chill - Portland

Terribly run, no customer service, no sense of urgency from staff. The last time I tried this location, I was left for ten minutes in the drive through without acknowledgment...when I drove to the window the staff member turned there back and wouldn't make eye contact. Needless to say, they do not want or deserve your money...find somewhere else.

Absolutely horrible. I ordered on line and I had a request to make a change to my wife’s drink. I was informed that it was already made and this wasn’t an option. Ok that’s fine my mistake. I then asked if I could order the correct one and I would pay the new cost. That was where it all went bad. The young male person at drive thru what I can only describe as lost his mind. Telling I couldn’t order a new drink and I would have to pay for both. Which I initially intended on. But after that got figured out proceed to window where I was presented with my original mistake in my order misty drink. I said to donate this you any one who like a free drink and I’d like the correct one which I’d just ordered. And have now paid for. He sighs and slams the window. I watch him to see this he goes to the machine and puts flavor in the drink only there’s clearly not enough, he waits for sometime I’m assuming for more flavor. When he just goes to the misty machine put misty in the flavor bottle and swirls it around and dumps it in my cup. Then adds ice cream to make it a float and tops it off with more Misty drink. I kid you not the solution barely pink and definitely not red as cherry should be. He passes it through to me and I said. Sir are you kidding me there no flavor in that. He then lied and said no it’s there see the red take it or leave it I don’t care. I still laugh at the attitude this guy carried. I told him my thoughts and left. Oh no drink I went to 7-11 and got a slurpee so three drinks total. Oh for the record my thoughts were maybe not as nicely stated as it could have been but I were constructive, I understand running out of product it happens but you had my first drink sitting right there why not dump some and add the ice cream I alrasdy paid for a new drink I don’t care about the 5 bucks just getting my wife what she wanted. But that didn’t go well either. So I gave this a one star. Generally I’ve not ever had an issue here. But I won’t return here. You’re call. Good luck if a younger male with ache is running drive thru beware. He’s a wild card.

Literally the absolute worst service I've experienced in recent history. Absolutely clueless, apathetic and rude employees. We watched and waited for 6 minutes at our completed order while the employees were laughing and sneaking something from person to person. The sundae had almost no sauce on it. Not to mention how high the prices are now. Salt and straw is same price and way better experience all around.

The worst service ever!! Staff is rude and very very slow. Waited in line for half an hour and another 30mins to get the food . Presented a coupon that they did not honour although date is valid and it was sent by dairy queen. The cashier left me waiting at the cash register and just left without handing a receipt or a table number. Never again

Waited for someone to take my order. After 2 minutes I asked, they said they were busy. After another 8 minutes the two employees at the counter were using a dry rag and wiping the counter. Never got to order. Ridiculous.