Chick-fil-a - Chicago

Location matters.Hire more focused and mature employees.2 star because food was good. Chick fil a for me is known for their wonderful customer service.It’s lacking here.

See other reviews, this place will cheat you anyway possible. Ordered 8 nuggets got 5. Each item is supposed to come with 2 sauces which I chose on the app, got 0. Pretty much any other location is better.Update: went back as I love chick fil a, and this is closest for lunch. Again they will cheap out on sauces make sure you check if you have time. 2 per item is specific to city locations and this place will usually give no sauces or 1 sauce per item. How do I eat 8 chicken nuggets with one packet of sauce?!

Good food....but they watch you like a hawk if you walk in the restaurant and use the restroom first....they state you have to buy something first before using the restroom....also you have to use a code to use the restroom....so if you are a single diner and you wanna wash your hands before ordering....you have the option of taking your food into the restroom to wash your hands or leaving it unattended....they have those little packets to wipe your hands....that is not equivalent to a handwashing....sometimes you may just have to use the restroom first...I've been to many Chick-fil-A s....no other Chick- fila does this....just South Loop implemented this....Parking: Crowded in lot near entrance but a large lot on the opposite side....too many delivery pick ups park in the handicapped spot....they have no handicapped plaque or plates ....just park there without regards to being parked illegally....

First time eating Chick-fil-A south.I was very impressed. The food was delicious. Had very good customer service. The place was very clean. I will definitely go back.

I have celiac disease and I have never been “glutened” at this location. The kids working here are pretty nice.